# Shipping and Delivery Policy

- Link: https://chdlife.com/shipping-and-delivery-policy/
- Published: 2024-12-26T15:01:09+05:30
- Author: Rahul Goyal

_Last Updated: May 2026_

Thank you for shopping with **Chandigarh Life** (“we,” “our,” or “us”). This **Shipping&
Delivery Policy** outlines how we handle the processing, dispatch, and delivery 
of all orders placed through our website [https://chdlife.com](https://chdlife.com).
By purchasing from us, you agree to the terms below.

---

## 1. Order Processing Time

 * All orders are processed within **1–3 business days** after successful payment
 * Orders placed on weekends or public holidays will be processed on the next working
   day
 * During high-demand periods (festive seasons, sales, or launches), processing 
   times may extend slightly — but we’ll always keep you informed via email or WhatsApp

---

## 2. Shipping Timeframes

Once shipped, delivery times depend on your location and courier partner.

  |  Region |  Estimated Delivery Time |  
   |  Metro Cities (Delhi, Mumbai, Chandigarh, etc.) |  3–5 business days |  
 |  Tier-2 & Tier-3 Cities |  5–8 business days |  
 |  Himachal Pradesh & North Zone (Hill Areas) |  5–10 business days |  
 |  Remote or Difficult-to-Access Areas |  Up to 12 business days |

Please note: delivery timelines are **estimated** and may vary due to weather, logistics
delays, or regional holidays.

---

## 3. Shipping Charges

 * Shipping charges, if applicable, will be displayed at checkout **before payment**
 * **Free shipping** may be available for promotional periods or orders above a 
   certain value — as announced on our website
 * Additional charges may apply for remote or difficult delivery zones as per courier
   rates

---

## 4. Delivery Partners

**Chandigarh Life** works with trusted national and regional courier partners such
as **Blue Dart, Delhivery, DTDC, India Post, and Shiprocket-affiliated carriers**.
Tracking details will be shared with you via email or SMS once your order has been
dispatched.

---

## 5. Order Tracking

Once your order ships, you’ll receive a tracking ID and link via email/SMS/WhatsApp.
You can use this to check real-time delivery status. If your tracking ID isn’t active
immediately, please allow **24 hours** for the courier to update the data.

---

## 6. Delayed or Missed Deliveries

If delivery is delayed due to unforeseen reasons (weather, strikes, pandemic restrictions,
etc.), **Chandigarh Life** will do its best to communicate proactively. We are not
liable for delays caused by courier companies, natural calamities, or incorrect 
addresses provided by the customer.

---

## 7. Wrong or Incomplete Address

Customers are responsible for providing **accurate and complete delivery addresses**.
If a parcel is returned due to an incorrect address or failed delivery attempts,
the customer may be responsible for reshipping costs.

---

## 8. International Shipping

Currently, **Chandigarh Life** ships within **India only**. International shipping
options may be introduced in the future — updates will be announced on [chdlife.com](https://chdlife.com)
and our social media channels.

---

## 9. Damaged Packages

If you receive a damaged, open, or tampered package:

 * Take **clear photos and an unboxing video** before opening
 * Email us at [hello@chdlife.com](https://chdlife.com/shipping-and-delivery-policy/hello@chdlife.com)
   within **48 hours** of delivery
 * Our team will assist you with a replacement or resolution as per our [**Returns & Refunds Policy**](https://chdlife.com/refund-returns/)

---

## 10. Contact Us

For any questions related to shipping or delivery, please contact us:

**Email:** [hello@chdlife.com](https://chdlife.com/shipping-and-delivery-policy/hello@chdlife.com)
**
Website:** [https://chdlife.com](https://chdlife.com) **Address:** C-184, 8A, Industrial
Area, Sector 75, Mohali, Punjab 160071, India